Navigate to the folder in which you saved the downloaded fingerprint software package ( Downloads)ĭouble-tap on the installation package to install the software.Īfter the software is installed, Restart the computer and log in. Open Device Manager > Biometrics > Right-Click Properties > Uninstall Remove the driver (uninstall) the reader driver from the Device Manager Update your fingerprint driver software > After the driver is updated, Restart the computer and log inīefore changing anything (more than you have), make sure you can log into your computer using other than the fingerprint reader.ĭownload and save the new fingerprint reader software.Download-save-install the BIOS update ( if applicable) - Close other applications, connect computer to AC power.Manually Update your "other" HP software and drivers (except the BIOS) > - if any updates are installed, Restart the computer and log in.
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